From the Mailbag… “Cindy” asks how much access should her clients have to their WordPress site.
For those of you who own a website and retain an outside vendor, you may be interested in this post.
Hi Kurt!
Wanted to get your input. I have a client that involves several different agencies and volunteer board members. I was hired to manage the website and an app, which is available on Apple and Google.
When I started, nothing was set up correctly and no one knew any of the passwords! After beating my head against a wall for months (for which I got paid), I have been able to sort it all out and keep records of the logins.
The current treasurer seem to have trouble with Excel. I had to give her the Apple ID login so she could update the banking info. They didn’t want me to do it with them over the phone. Now she wants all the passwords and security questions. And she has asked for the login information for the WordPress website so she can “upload files.” Continue reading